Update on Burt’s Bees…
Update on the Update: from girlie Angie: “Just to let you know- I tried this exactly how you said and it didn’t work so I called Customer Service. They informed me that the codes are NOT stackable so you can’t use the FBFAN and WELCOME with the BURT20. And then the total is not over $25 so you don’t get the free shipping and 20% off and free lip balm. So I am amazed you got it to work- good for you:)”
Disappointing. I don’t know if I talked to Good Cop customer service person and Angie got Bad Cop customer service person, but I apologize for anyone who wasted their time. It’s the inconsistency that’s annoying–if it works for one, it should work for everyone. I’m going to list this deal as dead. Sorry, folks…
…I’ve been getting some questions from some of the girlies trying to get the grab bag–it DID work for me, but after three inquiries, I made my sister go online to order as well. Everything worked for her…so I called Customer Service. Their answer: “if you have problems getting all the codes to load properly, try ordering all three things at once, then adding the discount codes at the end. If it still doesn’t load properly for you, call us then and let us finish the checkout for you.” Here’s the customer service number: 1.800.849.7112 Here’s the original post: http://thatwentwell.net/2009/12/06/an-amazing-grab-bag-from-burts-bees-for-only-20-00/
